Shipping policy

This Shipping Policy describes the shipping and delivery practices of USA Filter Appliance ("we," "us," or "our") for products ordered through our website (the "Website"). Please read this policy carefully before placing an order. By placing an order through the Website, you agree to the terms and conditions outlined below.

1. Shipping Methods & Service Regions

We currently ship to customers within the United States and Canada. Shipping methods vary depending on the destination and the item ordered; available options will be displayed during checkout.

2. Order Cutoff, Processing & Delivery Times

Order Cutoff Time: 5:00 PM EST (GMT-05:00) (Monday – Friday)
Order Processing Time: 1–2 business days (Monday – Friday)

Destination	Handling Time	Estimated Transit Time	Total Estimated Delivery
United States	1–2 business days	3–4 business days	4–6 business days
Canada	1–2 business days	6–10 business days	7–12 business days

Note: Delivery times are estimated and not guaranteed due to potential carrier or customs delays.

3. Shipping Costs

United States

Standard Shipping: FREE on all US orders.

Canada (Flat Rate Tiers based on Order Subtotal)

Order Subtotal	Shipping Fee (USD)
Under $50.00	$35.00
$50.00 – $99.99	$40.00
$100.00 – $199.99	$50.00
$200.00 – $299.99	$60.00
$300.00 – $399.99	$80.00
$400.00 – $499.99	$100.00
$500.00 – $599.99	$120.00
$600.00 – $799.99	$150.00
$800.00 – $999.99	$200.00
$1,000.00 and above	$250.00

4. Shipment Tracking

Once your order ships, we will email you a tracking number. Please allow up to 24–48 hours for the carrier to update tracking details on their system.

5. Customs, Taxes, & Import Duties

For international orders (including Canada), shipments may be subject to import duties, taxes, or clearance fees imposed by the destination country. These charges are the sole responsibility of the recipient and are not included in our product prices or shipping fees.

6. Order Modifications & Cancellations

We process orders quickly. If you need to modify or cancel an order, contact us immediately. Once an order is being processed or has shipped, modifications or cancellations can no longer be guaranteed.